FAQs
Frequently Asked Questions
What sim racing equipment do you sell?
We sell a wide range of sim racing and flight simulation equipment including steering wheels, pedals, wheel bases, shifters, handbrakes, flight sticks, throttles, and mounting solutions. Whether you're just starting out or looking to upgrade your rig, we have options to suit every level and budget.
Are your products compatible with PC, PlayStation, and Xbox?
Compatibility varies by product. Most of our steering wheels and peripherals are compatible with PC, and many also support Xbox. Playstation compatibility is limited. Full compatibility information is listed on each individual product page. If you're unsure, please contact us before purchasing.
Do I need a specific wheel base for a particular steering wheel?
Yes — steering wheels connect to a wheel base via a quick-release or bolt pattern system. The most common standards are Fanatec QR, Simucube SQR, and generic 70mm bolt patterns. Each product listing specifies which wheel bases or standards it is compatible with. If you need help finding the right combination, feel free to reach out to our team.
What is the difference between direct drive and belt drive wheel bases?
Belt drive wheel bases use a belt and pulley system to transfer motor force to the steering wheel. They are generally more affordable and suitable for beginners. Direct drive wheel bases connect the motor directly to the steering shaft, providing much stronger, more detailed force feedback — ideal for serious sim racers.
How long does delivery take?
We aim to dispatch orders within 1–5 business days. Estimated delivery is 7–14 business days. Free shipping is available on all orders within the UK (excluding larger items such as sim rigs). Once your order has been dispatched, you will receive a tracking number by email.
Do you ship internationally?
Currently, we primarily ship within the UK and Europe. If you are located outside of Europe and are interested in purchasing, please contact us and we will do our best to accommodate your request.
What is your returns policy?
We offer a 30-day return window on all products. Items must be returned in their original condition and packaging. For full details, please see our Returns Policy.
What if my product arrives damaged or faulty?
If your item arrives damaged or stops working, please contact us via our Contact Us page with your order number and photos of the issue. We will arrange a replacement or refund promptly.
Do your products come with a warranty?
Yes, all products come with a manufacturer warranty. Warranty periods vary by product — please check the individual product listing for specific warranty information.
How do I contact you?
You can reach us via our Contact Us page. We aim to respond to all enquiries within 1 business day.